J and J Auto Body & Painting Inc seems to be a decent auto body shop with some excellent customer experiences. Clients who have used their services often praise the quality of their work, with one reviewer mentioning that their vehicle was "brand new" after the repair. Another client was happy with the attention to detail and the fact that the repair team explained what they were doing and what was happening next.
However, there are also some red flags to consider. Some reviewers have reported having a poor experience, including being overcharged, having their vehicle stolen, and being treated rudely by staff. One client mentioned that the staff was "cursing and staring down walking by women," which is a serious concern.
It's worth noting that the shop seems to have a good reputation for their painting services, with many reviewers praising the quality of their work and the fact that they were able to replicate original details. However, the shop's reputation for honesty and integrity is mixed, with some reviewers reporting being lied to or taken advantage of.
One major issue that stands out is the shop's lack of transparency and follow-through. Several reviewers have reported being told that their vehicle would be ready in a certain amount of time, only to have the shop fail to meet that deadline. This lack of communication and follow-through can be frustrating for customers and may lead to a loss of trust.
Overall, J and J Auto Body & Painting Inc seems to be a shop that has some excellent strengths, but also some significant weaknesses. While they may be a good choice for some clients, others may want to consider taking their business elsewhere.