The staff at J&D Collision Center is very friendly and helpful, as mentioned by several customers. The owners, Daniel and Jairo, are particularly praised for their professionalism and attention to detail. The work done on the vehicles is of high quality, with many customers mentioning that their cars looked brand new after the repairs. The prices are also reasonable, with some customers noting that they were lower than expected.However, one customer had a negative experience with Daniel at J&D Collision, feeling that he was misled about a discount on an insurance claim. Despite the owner's apology, this incident raises concerns about the shop's business practices.The staff's attention to detail and communication with customers are notable strengths of the business. Many customers appreciate the friendly and welcoming atmosphere, which makes them feel at ease during the repair process. The use of NFC mobile payments and other modern payment options suggests a commitment to staying up-to-date with the latest technology.One potential issue is the lack of clear communication about discounts and promotions. While some customers appreciate the reasonable prices, others may feel taken advantage of if they are not fully informed about the costs and savings. To improve, J&D Collision Center could consider being more transparent about their pricing and promotions, to build trust with their customers.Overall, J&D Collision Center has a strong reputation in Tampa, with many satisfied customers who appreciate the quality work and friendly service. However, some attention to communication and business practices could help the shop continue to build trust and loyalty with its customers.