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J.Crew Factory

3.6

• (1 reviews)

1473 Town Center Drive, Lakeland, Florida 33803

35.73

1473 Town Center Drive, Lakeland, Florida 33803

35.73

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Directions

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Website

Overview

Chain outpost for classic, stylish apparel, shoes & accessories for men & women.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

In-store pickup

Men's clothing

Women's clothing

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Pricing

4.8

Overall

3.6

Quality

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.6

This location has a lot to offer, but some issues with customer service may be a concern. The staff is generally kind and helpful, as seen in the positive reviews. However, one reviewer had a disappointing experience with slow and inadequate service. The variety of products is extensive, with women's, men's, and children's clothing available, including sales and promotions. The store is wheelchair accessible, and payments are accepted through various methods, including NFC mobile payments. The working hours are somewhat limited, with no hours listed for Thursdays. A single issue stands out, which is the disappointing experience of one customer who felt ignored and mistreated by employees. Overall, this store has some positives, but the customer service concerns may impact the overall experience.