Tampa Bay
J.C. Automotive Service, Inc.
20.34
20.34
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Gender-neutral restroom
Appointments recommended
Oil change
Mechanic
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Overall
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This JC Automotive Service has received numerous reviews, mostly with 5-star ratings, praising their excellent service, honest and knowledgeable staff, and fair prices. Many customers have been bringing their vehicles here for years, and some have even referred friends and family. The shop has a reputation for being trustworthy and reliable, with a focus on providing top-notch service without upselling or trying to take advantage of customers.However, there are a few issues worth noting. One customer reported feeling uncomfortable and patronized by a staff member, Donny, during their visit. Another customer was unhappy with the diagnosis and recommended repairs, which they felt were unnecessary and costly.The shop seems to have a good system in place for handling customer concerns, with John, the owner, reaching out to address issues and offer solutions. Despite the occasional misstep, JC Automotive Service appears to be committed to providing excellent customer service and repairing vehicles efficiently.Some customers have praised the shop's ability to diagnose and repair complex issues, such as a faulty oil pan and engine problems. Others have appreciated the shop's honesty and transparency when explaining the issues with their vehicles and recommending repairs.The shop's working hours are mostly standard, with some variations on weekends. They offer various services, including oil changes, tire rotations, brake repairs, and more. The shop is wheelchair accessible, and they accept NFC mobile payments, debit cards, and credit cards.Overall, JC Automotive Service seems to be a reputable and trustworthy shop with a strong commitment to customer satisfaction. However, as with any business, there may be occasional issues that arise, and it's essential to be aware of the shop's strengths and weaknesses before visiting.
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