The clinic, located in Building 1460 on Beltrees St Street, Suite 1, Dunedin City, appears to be a medical service providing internal medicine. The presence of a wheelchair-accessible restroom, parking lot, and entrance suggests a commitment to accessibility. However, the staff's behavior, as reported in some client feedbacks, raises concerns about their sensitivity and willingness to assist patients.
Some clients have expressed positive experiences with the doctors, particularly Dr. Kowal, who is described as knowledgeable, kind, and thorough. They appreciate the time she takes to explain things and her bedside manner. On the other hand, there are negative reviews suggesting that some staff members can be uncooperative and unsupportive. For instance, one client was asked to undergo unnecessary medical tests before being seen by the doctor, and another was told that video conferencing was not possible, despite being in pain and requesting to speak with their primary doctor.
One particularly disturbing account describes a situation where a doctor allegedly misdiagnosed a patient's condition, leading to significant health complications that could have been prevented with proper attention. This raises serious concerns about the quality of care provided at the clinic.
It is worth noting that the overall rating, based on third-party ratings, is 4.0. However, this does not necessarily reflect the quality of care provided by the clinic. It is essential for potential patients to be aware of the mixed reviews and to carefully evaluate their own experiences before making a decision.
One major issue that stands out is the inconsistent behavior of the staff, which seems to be a significant concern for some clients. While some staff members are described as kind and helpful, others appear to be unsupportive and uncooperative. This inconsistency can lead to frustrating and disappointing experiences for patients, which may ultimately affect their trust in the clinic.