Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

4.8

The boutique at International Plaza is a great place to explore luxury timepieces. The staff is knowledgeable and passionate about IWC watches, which makes for a great shopping experience. They are friendly, courteous, and go above and beyond to ensure customers find the perfect timepiece.The store has a wide selection of high-quality watches, and the sales team is well-versed in the features and benefits of each model. They take the time to explain the craftsmanship and history behind each watch, which adds to the overall luxury experience.One of the highlights of the boutique is the excellent customer service. The staff is attentive, and they follow up with customers to ensure they are satisfied with their purchase. They also offer additional services, such as watch maintenance and repairs, which is a nice touch.The only area for improvement is the pricing, which is on the higher end of the spectrum. However, for a luxury watch brand like IWC, this is to be expected.Overall, the IWC boutique at International Plaza is a great destination for anyone looking to purchase a high-quality timepiece. The staff is knowledgeable, the selection is excellent, and the customer service is top-notch.Issue: Poor post-sale service, as reported by one customer. The staff failed to follow up on a promised additional strap, which was disappointing. However, this was an isolated incident, and the overall experience at the boutique is generally positive.