The iTax Financial Group is located in a convenient area on Vineland Rd Road in Kissimmee City, making it easily accessible by car. The building has wheelchair-accessible restrooms, parking lot, and entrance, which is a plus for customers with mobility issues. However, some customers have expressed concerns about the office's interior, which they found to be unimpressive.The staff at iTax Financial Group is a mixed bag. Some customers have had excellent experiences with Shadi and his team, praising their professionalism, knowledge, and friendliness. They were able to answer all their questions and provided exceptional service. On the other hand, a few customers have reported having issues with the staff, including Shadi. One customer was left waiting for over 2 hours to meet with Shadi, only to be told to come back the next day.Pricing seems to be a strong suit for iTax Financial Group, with many customers praising their reasonable rates. One customer even compared Shadi's fees to those of H&R Block and found them to be significantly lower. However, there is one glaring issue that some customers have reported - they were not satisfied with the quality of work provided by the staff.Innovativeness is another area where iTax Financial Group excels. The staff is knowledgeable and able to provide expert advice on a wide range of topics, from taxes to immigration. They are also proactive and follow up on their clients' cases, which is evident in the many positive reviews.Overall, iTax Financial Group is a solid choice for customers seeking accounting and financial services. While some customers have reported issues with the staff and quality of work, many have praised the office for its convenience, pricing, and innovativeness. To address the concerns of the negative reviewers, the office could consider improving its interior and ensuring that its staff provides consistent and high-quality service.