This restaurant offers high-quality Italian food, including delicious pizza, pasta, and salads. The owner, Dave, is very friendly and passionate about his business. Customers rave about the thin crust pizza and fresh ingredients. The restaurant has a cozy atmosphere, and the staff is welcoming. However, there have been some issues with customer service, including a situation where a customer was hung up on twice in a year and another where a customer received a burnt pizza. The restaurant is wheelchair accessible and offers various service options, including dine-in, takeout, and delivery. The menu is varied, with options for comfort food, beer, and vegetarian choices. Overall, Italiano's is a great option for those looking for authentic Italian cuisine in Englewood. The main issue that customers have experienced is inconsistent customer service, which is a problem that the owner has acknowledged and is working to resolve.