The restaurant has a decent overall score, but the quality of the food and service seems to be a concern. Many customers have reported receiving dry and tasteless wings, and some have had issues with their orders being incorrect. The staff seems to be inattentive and unhelpful at times. However, the prices are reasonable, and the restaurant offers a variety of options, including vegan and gluten-free choices. The atmosphere is casual and welcoming, making it a good spot for families and groups. The restaurant has a good selection of sides and desserts, and the staff is friendly. One of the main issues is that the restaurant seems to have issues with consistency, with some customers receiving great service and food, while others have had terrible experiences. The restaurant needs to work on improving its quality control and staff training to provide better experiences for its customers.