This storage facility seems to be a decent option for those looking for a place to store their belongings. The overall rating is 4.1 out of 5, which is a good average score. The quality of the facility is also good, with a score of 4.4, indicating that the units are clean, secure, and well-maintained.The pricing is also reasonable, with a score of 4.9, indicating that the prices are competitive and fair. However, the innovativeness of the facility is not well-documented, with no score available.One major issue that stands out is the inconsistent customer service. While some customers have reported receiving excellent service from staff members like Tracy and Arelis, others have had negative experiences with poor customer service and unhelpful staff. This suggests that the facility may need to work on improving its customer service standards.Overall, this storage facility seems to be a good option for those who are looking for a secure and convenient place to store their belongings. However, customers should be aware of the potential for inconsistent customer service and may want to do some additional research before making a decision.It's worth noting that the facility has a wide range of features, including on-site parking, wheelchair accessible parking lot and entrance, and onsite services. The working hours are also flexible, with 24/7 access. However, some customers have reported that the facility can be quite crowded, and the front gate was broken at one point, which caused issues for customers.The facility is also partnered with iStorage, which may provide customers with additional services and amenities. However, some customers have reported issues with billing and payment processing, which may be a concern for some.Overall, this storage facility seems to be a good option for those who are looking for a secure and convenient place to store their belongings. However, customers should be aware of the potential for inconsistent customer service and may want to do some additional research before making a decision.