Tampa Bay
iStorage
18.68
18.68
Overview
Looking for safe and convenient self-storage in Oklahoma? NSA Storage offers reliable solutions. Rent a unit now and store with confidence.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
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Overall
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Based on the provided information, it seems that this storage facility has both its strengths and weaknesses. On the positive side, the facility has a good reputation, with many customers praising the cleanliness, security, and helpful staff. The prices are also considered reasonable, with some customers noting that they are competitive with other storage facilities in the area. However, some customers have experienced issues with rent increases, and there have been reports of poor lighting inside the storage units.The staff is generally friendly and helpful, with many customers praising their professionalism and courtesy. However, there have been a few instances of unprofessional behavior from some staff members, including one instance where a manager refused to waive a late fee for a customer who was a teacher and had a legitimate reason for missing a payment.The facility itself is clean and well-maintained, with some customers noting that it is one of the cleanest storage facilities they have ever seen. However, there have been reports of pest issues, including rats, which has led to some customers complaining about the lack of security and cleanliness.Overall, while this storage facility has its strengths, it also has some significant weaknesses that need to be addressed. With a little more attention to detail and customer service, this facility could be an excellent choice for people looking for a safe and convenient place to store their belongings. However, for now, it falls short of being a top-rated storage facility.The only issue that I noticed was with the pest problem, which is a significant concern for customers. The facility needs to take steps to address this issue and ensure that the storage units are secure and free from pests. Additionally, the facility needs to be more transparent about the rent increases and provide better communication to customers about any changes to their accounts.
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