This business has a lot to offer. It's located in a convenient area with a wheelchair accessible parking lot and entrance. Unfortunately, it seems that communication can be a problem. One client had a negative experience with a dropped off item, not being returned after repeated calls and visits during business hours. On the other hand, most clients have had positive experiences, praising the quality of service, prices, and the helpfulness of the staff, like Frank, the president of IST. The business offers a wide range of repair services, making it a go-to place for many people. Despite the occasional issue, this business seems to be reliable, and its services are often speedy. The variety of electronics they can fix and sell is also a plus.