The business is generally well-received by customers, with a high rating of 4.9. The quality of service is also consistently good, with many customers praising the barbers for their skills and attention to detail. The prices are considered reasonable, with many customers mentioning that they are good value for the quality of service received. However, there is one issue that needs to be addressed, which is the long wait times for walk-in customers. In one instance, a customer was refused service because there were no barbers available, and the door was locked quickly after they left. This suggests that the business may not be equipped to handle high volumes of customers, and that customers may need to plan ahead and make appointments in order to avoid disappointment. Despite this, the business has a strong reputation for providing excellent service and a clean and welcoming environment.