This travel agency has received mostly positive reviews from customers. They have been praised for their professional and efficient service, with many clients expressing their satisfaction with the agency's ability to process various types of documents and travel arrangements. Some customers have also noted the agency's competitive pricing, which has been a major factor in their decision to choose Isla De Cuba Travel.However, there are some negative comments from a few customers who have had a poor experience with the agency. Some have reported difficulty in getting responses from the agency, or feeling rushed or treated poorly by staff. There are also some instances of conflicting information and poor communication, which has led to frustration and disappointment for some clients.It's worth noting that the agency seems to have a strong reputation among customers, with many of them expressing their loyalty and trust in the agency. The agency's staff are also highly praised for their professionalism and helpfulness, which has been a major factor in the agency's success.One issue that stands out is the inconsistent availability of staff and the agency's business hours. While the agency is open for most days of the week, there are instances where they are not available or have limited hours. This can be frustrating for customers who need to visit the agency in person.Overall, Isla De Cuba Travel seems to be a reputable and reliable agency that offers a range of services to customers. While there may be some areas for improvement, the agency's strengths in terms of professionalism, efficiency, and customer service make it a good choice for those looking to plan their travels or process various documents.