This business location has its strengths, such as a good reputation and friendly service. People appreciate the fact that it is LGBTQ+ friendly and has a parking lot and entrance that are wheelchair accessible. However, there are some issues that customers have experienced, such as delays in getting their items back, mistakes in the alterations, and one instance of the owner being unfriendly and unprofessional. Despite these issues, the business has a good overall reputation and is well-regarded by many customers.