The location is a women-owned and veteran-owned title company, which suggests a commitment to diversity and support for underserved communities. The building is wheelchair accessible, with parking and entrance facilities that cater to people with mobility needs. However, there is a glaring issue with communication and customer service. Several clients have reported a lack of updates and poor communication, leading to mistakes and frustration in the closing process. One client was even charged extra fees for services that were not provided. On the other hand, the company's pricing is very competitive, with one reviewer praising the value for money. Unfortunately, the poor communication issues overshadow the positive aspects, making it difficult to recommend this title company.