This Invicta Store at University Town Center has been a go-to destination for many customers seeking high-quality watches and excellent customer service. The staff, including Ashley, Thalia, and Brian, have consistently received praise for their knowledge, patience, and professionalism. They go above and beyond to help customers find the perfect watch, and their expertise has earned them a reputation for being among the best in the business.However, not all experiences have been positive. A few customers have reported issues with customer service, including being rushed or not being helped in a timely manner. One customer also mentioned that the store was understaffed, which may have contributed to some of the issues.Despite these issues, the store's overall quality and pricing have been praised by many customers. The watches are of high quality, and the prices are competitive with other similar stores. The store's innovativeness is also notable, with a wide selection of watches to choose from and a variety of special deals and promotions.Overall, this Invicta Store at University Town Center is a great destination for anyone looking for high-quality watches and excellent customer service. While there may be some issues with customer service from time to time, the staff's expertise and the store's quality and pricing make it a worthwhile visit.One issue that stands out is the potential for inconsistent customer service. While many customers have praised the staff for their knowledge and professionalism, a few have reported negative experiences. This may be due to understaffing or other factors, but it's worth noting that the store's customer service can vary from one visit to another.