Tampa Bay
Invicta Store at Brandon Mall
15.29
15.29
Overview
Longtime chain carrying contemporary watches including dive models, plus other accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store shopping
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Overall
Innovativeness
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The Invicta Store at Brandon Mall is a decent watch store with a wide selection of contemporary watches, including dive models. The store's customer service can be hit or miss, with some employees being extremely helpful, while others may come across as pushy or unprofessional. The store's working hours are relatively standard, with Monday through Thursday operating from 10:00 to 20:00 and Friday through Saturday from 10:00 to 21:00, with Sunday operating from 11:00 to 18:00.Some customers have reported having to wait for extended periods of time, especially on weekends when the store is having a sale. The store's pricing is generally considered to be reasonable, with many customers taking advantage of sales and promotions. However, some customers have reported being charged high fees for battery replacements and other services.In terms of innovativeness, the store's selection of watches and accessories is relatively standard, but some customers have reported being impressed by the store's ability to accommodate special requests and provide excellent customer service. Overall, the Invicta Store at Brandon Mall is a decent option for those in the area looking to purchase a watch or other accessories.It's worth noting that the store's warranty and repair policies can be confusing and may lead to disputes with customers. One customer reported having to pay $28 to ship their watch to the service center for repair, only to have the watch stop working again after the repair. Another customer reported being told that they would have to pay for a replacement watch because the battery was the cause of the issue.Some customers have also reported issues with the store's staff being overly aggressive in trying to make sales, which can be off-putting. However, other customers have reported having excellent experiences with the store's staff, who are knowledgeable and helpful.Overall, the Invicta Store at Brandon Mall is a decent option for those in the area looking to purchase a watch or other accessories. However, customers should be aware of the potential issues with the store's warranty and repair policies, as well as the possibility of encountering pushy or unprofessional staff.
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