The overall experience at Internal Medicine & Pediatrics of Tampa Bay is positive, with a rating of 4.1 out of 5 stars. The quality of care is also good, with most patients praising the doctors and staff for their professionalism and kindness. The clinic is well-organized and efficient, with a quick turnaround time for appointments. Many patients have been seeing the doctors at this clinic for years, and they appreciate the personalized care and attention they receive. The clinic has a family-friendly atmosphere, and staff are welcoming and accommodating. Some patients have praised Dr. Demery and Dr. Bilella for their exceptional care and bedside manner. Dr. Ackley is also highly rated for her kindness and patience with children. The clinic offers a range of services, including pediatric care, internal medicine, and urgent care. They also have a convenient online scheduling system and accept various forms of payment, including NFC mobile payments. One major issue with this clinic is the wait time, with some patients reporting long wait times, especially for appointments with specific doctors. However, most patients agree that the wait is worth it for the quality of care they receive. Another issue is the billing department, with some patients reporting difficulty with billing and insurance claims. However, this seems to be an isolated issue, and most patients have not had any problems with billing. Overall, Internal Medicine & Pediatrics of Tampa Bay is a good choice for families and individuals seeking high-quality medical care in a welcoming and efficient environment.