This company has a mixed reputation. While some customers have praised their services, citing professionalism, quality work, and reasonable prices, others have raised concerns about the company's attention to detail and customer service.Several reviewers have mentioned that the company's employees seem to be in a rush, not paying attention to what they are doing, and causing property damage in the process. Some have also reported that the company's employees used toxic chemicals without properly warning customers or taking necessary precautions to prevent damage to plants and surfaces.On the other hand, many reviewers have praised the company's quality work, citing clean and thorough cleaning jobs, and reasonable prices. Some have also mentioned that the company's employees are friendly and courteous.The company's innovativeness score is relatively high, indicating that they are open to new ideas and willing to try new approaches to improve their services.Overall, it seems that this company has some areas for improvement, particularly in terms of attention to detail and customer service. However, they also have some strengths, including quality work and reasonable prices.The negative review from a customer who reported property damage and poor customer service is particularly concerning. The company's response to this review seems to downplay the issue and focus on defending their reputation, rather than taking responsibility for the problem and offering a solution.It's worth noting that the company has a good overall rating, but there are some red flags that suggest they may not be living up to their reputation.