Tampa Bay
Integrated Therapy Alliance, Inc.
22.08
22.08
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This location has some great qualities, but a few issues bring it down a notch. On a positive note, the staff is very considerate and respectful, making sure families' needs are met. The cleanliness of the facility is also a priority, which is impressive given the high volume of children they service. However, there seems to be a bit of an inconsistency with how they manage new patients. Multiple reviews mention being told they are not accepting new patients, despite online information suggesting otherwise. This could be a source of frustration for potential clients.The interior of the building may seem a bit outdated, but it doesn't seem to affect the quality of their services. The dedication and professionalism of the therapists and staff are truly commendable. Despite some drawbacks, this location is still a good choice for those seeking occupational therapy, education, and learning services.It's worth noting that the call receptionist's customer service skills could use some improvement, as several reviews mention a less-than-friendly encounter with this person. On the other hand, the therapists and staff are very kind and caring towards their patients. Despite some inconsistencies and room for improvement, this location has a good reputation overall.
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