Tampa Bay
Insula Companies
45.62
45.62
Overview
Insula Apartment Management, LLC
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Innovativeness
Quality
Pricing
Overall
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Insula Apartment Management, LLC seems to be a reliable company, especially in terms of pricing and responsiveness to clients. The staff, particularly Leah and Timmy, are praised for their excellent service and kindness. Many clients have reported a positive experience with the company, and some have even gone back to renew their leases multiple times. The company has made significant improvements to its properties, including full paint, new fitness centers, and upgraded amenities. However, there have been some complaints about responsiveness and communication, with some clients reporting difficulty in getting in touch with the management team.
One major issue that has been raised by several clients is the lack of a functional office and responsive staff, particularly during non-office hours. This has led to delayed maintenance and repairs, which can be frustrating for residents. Despite these issues, the company has made efforts to address them and improve its services.
Overall, Insula Apartment Management, LLC appears to be a solid choice for property management, but clients should be aware of the potential communication breakdowns and delayed responses. With proper attention to these issues, the company could potentially improve its overall quality and responsiveness to clients.
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