This business location offers mental health services, and its overall performance is quite high. The staff is LGBTQ+ friendly and has a welcoming atmosphere. However, some clients have reported unprofessional behavior from therapists, which may be a cause for concern. It's essential to be aware of these issues before making a decision.The location is wheelchair accessible, with an accessible parking lot, entrance, and restroom. This is a plus for clients with mobility issues. The working hours are consistent throughout the week, but they don't offer services on weekends.Some clients have praised the therapists, particularly Ms. Colon, for being helpful, kind, and professional. They appreciate the therapy sessions and feel comfortable discussing their issues with the staff. However, there are also some negative reviews about the therapists' behavior, citing rudeness, unprofessionalism, and a lack of understanding.The business has a 4.3-star rating on third-party review sites, which indicates a generally positive experience for most clients. However, the negative reviews should not be ignored, as they can provide valuable insights into potential issues.Overall, this business location has its strengths and weaknesses. While some clients have had positive experiences, others have reported issues with the therapists' behavior. It's essential to be aware of these concerns before visiting the location.One of the main concerns is the consistency of the therapists' behavior. While some clients have praised their therapists, others have reported rudeness and unprofessionalism. This inconsistency can make it challenging for clients to feel comfortable and confident in the services provided.To address this issue, the business could consider implementing additional training or quality control measures to ensure that all therapists provide high-quality service and maintain a professional demeanor. This would help to build trust with clients and improve the overall experience.Additionally, the business could consider providing more transparency about their services and therapists, such as providing client testimonials or reviews from multiple sources. This would help to give potential clients a more well-rounded understanding of the business and its services.