This business has a solid reputation, with an overall score of 4.4 out of 5. The quality of their products and services is consistently good, with a score of 4.3. While there isn't enough information to comment on the pricing, it's worth noting that the store has a small business vibe and may offer competitive prices.The staff at this location seem to be very friendly and helpful, with multiple reviewers praising their customer service skills. Some reviewers have even mentioned specific employees who have gone above and beyond to assist them, such as Sharon, who fixed broken bracelets for a customer while the store was closed.Unfortunately, there seems to be an issue with the store's location, as one reviewer had trouble finding it at the UTC mall in Sarasota, FL. However, this may be due to the store's temporary closure, as another reviewer mentioned that they were reopening in July.The store's commitment to customer satisfaction is evident in their responses to reviews, with the owner thanking customers for their kind words and welcoming them back to the store. The store also seems to be active on social media, with the owner engaging with customers and promoting their products.Overall, this business appears to be a great place to visit for high-quality jewelry and excellent customer service. With its small business vibe and commitment to customer satisfaction, it's definitely worth a visit.