This location is well-regarded by patients who have received care from the orthodontists and staff. Most reviewers praised the friendly and welcoming atmosphere, citing staff as being very helpful and accommodating. They were also impressed with the quality of care and results from the treatments provided. The location has two convenient locations in St. Petersburg and Seminole, which is a significant advantage. They also have a variety of payment options, including NFC mobile payments, debit cards, and credit cards. However, one patient experienced a negative experience due to being charged for cancelling an appointment too close to the scheduled time, after not showing up to their scheduled appointment four years prior. The business has many strengths, including a long history of patient satisfaction and positive reviews. However, addressing the concerns of dissatisfied patients in a fair and customer-friendly manner could improve overall reputation and trust.