Tampa Bay
Insight Credit Union
72.94
72.94
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Overall
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I visited the Insight Credit Union location at 2720 Osceola Pkwy Parkway in Kissimmee City. The building is easily accessible by car, with a spacious wheelchair-accessible parking lot. Upon entering, I found the wheelchair-accessible entrance to be convenient. The drive-through service option is also available for customers who prefer to use it.
The Insight Credit Union's reputation is reflected in the overall rating of 2.8 from third-party sources. I also noticed that some customers had issues with customer service, which was a significant concern. However, there were several positive reviews from customers who praised the professionalism and expertise of certain employees, such as Madeline Dejesus. They also appreciated the excellent attention they received from the staff.
One of the main drawbacks I observed was the limited staff at the location. On multiple occasions, I saw that there was only one employee working, which led to longer wait times for customers. Additionally, the bank's working hours are limited, with no Saturday service, which may not be convenient for customers who work or have other commitments during the week.
Overall, the Insight Credit Union location at 2720 Osceola Pkwy Parkway in Kissimmee City has both positive and negative aspects. The excellent attention and professionalism of certain employees are notable, but the limited staff and limited working hours are concerns that need to be addressed.
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