The business location of Insect IQ at 6091 Johns Rd Road, Suite 7, Tampa City, offers top-notch pest control services. With a score of 4.9, the overall experience is exceptional, and clients consistently praise the quality of service provided. Technicians like Roberto, Britton, and Dennis are knowledgeable, friendly, and professional, making the process smooth and informative. The company's commitment to customer satisfaction is evident in their thorough inspections, effective treatments, and follow-up services.While the pricing is slightly lower at 4.5, it's still considered reasonable and competitive in the industry. Innovativeness is high at 4.9, indicating that Insect IQ stays up-to-date with the latest techniques and technologies to provide effective solutions for a wide range of pest control issues.One issue that stands out is the problem with overcharging clients for services not performed. A review mentioned that they were charged multiple times for services that were not done, and the technician even admitted to not inspecting Sentricon bait stations as promised. This miscommunication and lack of transparency are a major concern and may impact the overall trust and satisfaction with the company.Overall, Insect IQ is a reliable and effective pest control service, with a strong focus on customer satisfaction and innovative solutions. However, addressing the issue of overcharging and ensuring transparent communication with clients is crucial for maintaining a high level of trust and satisfaction.