This business location seems to be well-regarded by its customers. It has a 4.4 overall rating, indicating a high level of satisfaction. The quality of the products and services is also a major strength, with a score of 4.4. The prices are considered reasonable, with a score of 4.5.The business has a unique feature of being LGBTQ+ friendly and having a crowd that is safe for transgender individuals. It also offers amenities such as Wi-Fi and is wheelchair accessible, making it inclusive and welcoming to all customers.However, there is one issue that stands out - the inconsistent hours of operation. One customer had a frustrating experience when the shop was closed at 9:42 AM, despite the listed hours being 9-9.The business has received praise for its friendly and knowledgeable staff, who go out of their way to help customers find what they need. The variety of products is also impressive, with a wide range of smoking accessories and merchandise. The prices are competitive, and the business offers price matching in some cases.The owners seem to be actively engaged with their customers, responding to feedback and concerns in a timely and professional manner. This suggests a high level of customer service and a commitment to building a positive reputation.