This business has a mix of excellent and average features. The management team is professional and responsive, with some employees going above and beyond to accommodate residents' needs. The location is great, with a variety of amenities and a convenient proximity to shopping, dining, and entertainment options. However, some residents have reported issues with maintenance, billing disputes, and communication from the leasing office. The property management company has a history of withholding security deposits without cause, and some employees have been described as unhelpful and even abusive. Overall, the experience can vary greatly depending on the specific building and staff member.The Innovo Living Hyde Park community has a high rating for pricing, indicating that the rent is competitive and reasonable. However, some residents have reported feeling taken advantage of by excessive fees and charges. The innovativeness of the company is also notable, with some residents praising the new amenities and upgrades that have been implemented.Some of the issues reported by residents include:* Maintenance requests taking a long time to be fulfilled* Billing disputes and incorrect charges* Communication breakdowns with the leasing office* Excessive fees and charges* Some employees being unhelpful or even abusiveHowever, many residents have also reported a high level of satisfaction with the community and its amenities. The management team is generally responsive and professional, and some employees have gone above and beyond to accommodate residents' needs.Overall, the Innovo Living Hyde Park community has its pros and cons, and the experience can vary greatly depending on the specific building and staff member.