The business has received mixed reviews from clients. Many have praised the quality of care provided by Dr. Schwartz and her staff, citing their professionalism, kindness, and willingness to listen to patients' concerns. Some have also appreciated the office's unique approach to healthcare, which includes providing patients with educational resources and taking the time to get to know them personally.
However, several clients have expressed disappointment with the office's communication and scheduling practices. Some have reported difficulty in getting appointments, being put on hold for extended periods, or receiving unclear or conflicting information from staff members.
In terms of pricing, it appears that the office may be on the higher end of the spectrum for medical services. Several clients have mentioned that they felt prices were not clearly communicated or were unexpectedly high.
Innovativeness is a significant concern for this business. While some clients have praised the office's approach to healthcare, others have felt that it prioritizes profit over patient care. One client reported being told that their concerns were not worth addressing due to "protocol," while another client felt that the office was more interested in getting them to come in for unnecessary tests than in providing genuine care.
Unfortunately, the business's client feedback highlights a number of issues that need to be addressed in order to improve overall quality and patient satisfaction.