Tampa Bay
Innovation Property Management, Inc.
68.76
68.76
Overview
The trusted choice for Orlando Property Management.Innovation Property Management, Inc.'s experienced Orlando property managers will help you to maximize your Orlando investment property's potential.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Innovativeness
Quality
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The company's physical location at Building 850, Towne Center Dr Drive in Kissimmee City seems to be wheelchair accessible with a parking lot and entrance. The company's website https://www.innovationrentals.com/ provides contact information, including a phone number +14079335478, which allows potential clients to reach out for more information. Working hours are available Monday through Friday from 9:00 to 17:00, with breaks on Thursday and Sunday.The majority of clients have had a positive experience with the company, praising the staff's helpfulness, professionalism, and responsiveness. They have also appreciated the company's attention to detail and willingness to resolve issues in a timely manner. However, some clients have reported issues with communication, particularly with emails and phone calls not being returned in a timely manner. There have also been instances where maintenance requests have taken longer than expected to be completed.Innovation Property Management seems to prioritize customer service, as evident from the numerous reviews highlighting the friendly and approachable staff. Some clients have even mentioned that the staff goes above and beyond to ensure that their needs are met. The company appears to be well-organized, with a system in place for managing work orders and assignments.One client had a negative experience with the company, citing issues with maintenance, communication, and responsiveness. They reported that it took over two weeks to send a technician to fix a front door lock issue, and that they had to leave multiple voicemails and send emails before getting a response.Another client had a negative experience, stating that the staff lacks communication, no follow-up provided, and it takes a long time for work orders to be assigned. They also mentioned that they were charged for everything, including undercover fees, and that the property was not well-maintained.There have been instances of rent increases, which some clients have found to be excessive. However, the company maintains that rent increases are based on market rates and that they provide tenants with ample notice before making any changes.Overall, Innovation Property Management seems to have a mix of positive and negative experiences, with some clients praising the company's service and others citing issues with communication, maintenance, and rent increases. However, the majority of reviews highlight the company's professionalism, responsiveness, and willingness to resolve issues in a timely manner.
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