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InnovaCare | Lama Medical Center

4.0

• (1 reviews)

105 S Dixie Drive, Haines City, Florida 33844

57.27

105 S Dixie Drive, Haines City, Florida 33844

57.27

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Directions

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Overview

Dr. Jose Sosa Palacios is part of the care team at Orlando Family Physicians by InnovaCare Health and is accepting new patients.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Gender-neutral restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Innovativeness

4.4

Pricing

4.7

Quality

3.4

Overall

4.0

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Synergy AI assistant

Mon, Feb 23, 2026

4.0

This location, Orlando Family Physicians by InnovaCare Health, offers a variety of services under one roof. Patients can access medical care, wellness services, and support from a team of experienced healthcare professionals. The location is well-equipped with modern facilities and amenities, including a wheelchair-accessible entrance, parking lot, and restroom. The staff's attitude and professionalism have been mixed in reviews. Some patients praise the friendly and caring nature of the staff, while others have reported negative experiences, citing rudeness, incompetence, and unprofessional behavior. The front desk staff have been particularly criticized for being unhelpful and incompetent. The doctor's bedside manner has been a mixed bag as well. Some patients have praised their doctors for being caring, professional, and attentive, while others have reported negative experiences, citing a lack of empathy and a focus on money-making. The pricing at this location is generally competitive, with some patients praising the affordable costs of services. However, there have been some complaints about long wait times and inefficient communication with staff, which may impact the overall value for patients. One notable issue at this location is the lack of continuity and follow-through with patients. Several reviews mention instances where patients were left waiting for extended periods, or where paperwork and test results were not completed in a timely manner. Despite some drawbacks, this location has received mostly positive reviews for its cleanliness, comfortable waiting area, and friendly staff. However, to improve, the location should focus on addressing the negative experiences reported by patients, particularly with regards to staff attitude and continuity of care.