The business has received extremely positive reviews, with clients praising the high quality of services, especially when it comes to brow work, lash lifts, and facials. Many reviewers have mentioned that they have never felt more comfortable with their brows, and some have even reported that they no longer need to wear makeup due to the natural look achieved. The studio is described as clean, inviting, and relaxing, with a welcoming atmosphere.
The reviews also highlight the exceptional professionalism and expertise of the owner, Jordan, who is praised for her attention to detail, knowledge, and ability to put clients at ease. She is credited with helping clients achieve the perfect shape and definition for their brows, and some have even reported feeling like they've gained a new sense of confidence.
However, one reviewer expressed disappointment with their experience, citing a lack of warmth and communication from Jordan, which made them feel uncomfortable and rushed. This reviewer felt that Jordan was annoyed by their questions and didn't take the time to understand their desired outcome.
The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, and offers appointments recommended. The studio is wheelchair accessible, with accessible parking, restrooms, and entrance.
While the business has received some criticism, the overwhelmingly positive reviews suggest that the business excels in providing high-quality services, exceptional customer experience, and attention to detail.