Tampa Bay
Infinity Automotive
16.26
16.26
Overview
Specialized Fiat auto repair services in Brandon, FL. Trust our professional technicians at Infinity Automotive for all your car needs. Call us today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
On-site parking
Oil change
Mechanic
Hazardous household materials
Photos & videos
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Innovativeness
Overall
Quality
Pricing
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The business location has an overall high score, indicating a strong reputation and customer satisfaction. The quality of service and pricing are consistently high, with an average score of 4.8, suggesting that customers are pleased with the quality of work and find the prices reasonable. The innovativeness score is also high, indicating that the business is forward-thinking and adapting to the needs of its customers.The business has a strong focus on customer service, with many customers praising the staff for being friendly, knowledgeable, and transparent. The staff is also praised for their ability to communicate clearly and effectively, which helps to build trust with customers. Some customers have mentioned that the business is LGBTQ+ friendly, which is a positive aspect of the business's culture.In terms of the services offered, the business provides a wide range of automotive repairs and maintenance services, including oil changes, brake repairs, and transmission work. The business also offers free inspections and estimates, which can help customers understand the scope of the work needed and make informed decisions.Overall, the business location has a strong reputation and a high level of customer satisfaction, with a focus on quality service, reasonable pricing, and innovativeness.A notable issue arises when one customer reports feeling overcharged and experiencing a negative experience. However, the business responds promptly and professionally, addressing the customer's concerns and providing a detailed explanation of the work performed. This shows that the business values its customers and is committed to resolving any issues that may arise.Other strengths of the business include its cleanliness, comfortable waiting area, and friendly staff. Many customers have praised the business for its welcoming atmosphere and willingness to listen to customers' concerns. The business also offers competitive pricing and provides a range of services, including oil changes, tire rotations, and vehicle inspections.Some customers have also praised the business for its ability to work with older vehicles and its willingness to explain complex repairs in a clear and concise manner. This suggests that the business has a high level of expertise and is committed to providing exceptional service to its customers.Overall, the business location has a strong reputation and a high level of customer satisfaction, with a focus on quality service, reasonable pricing, and innovativeness. While there is one negative review, the business's response to it demonstrates its commitment to customer satisfaction and its willingness to address any issues that may arise.
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