It appears that the Industrial General Store has a wide variety of products for various industries, including automotive, electrical, and manufacturing. The store specializes in 3M products, which suggests that it has a strong partnership with a reputable brand. The location is wheelchair accessible, making it convenient for customers with disabilities. However, some customers have reported issues with lead times, customer service, and refunds. Some customers have praised the store's helpful and knowledgeable staff, as well as its competitive prices and wide selection of products. However, others have experienced difficulties with ordering and shipping, which has led to frustration and negative reviews. One customer reported being charged twice for an order, while another customer experienced a long wait for an item that was supposed to be in stock. It's worth noting that the store has a long history of customer complaints, dating back to 2015. This suggests that the store may have ongoing issues with its business practices and customer service. As a result, customers should be cautious when placing orders and may want to carefully review the store's policies and procedures before making a purchase.