Tampa Bay
Indian Rocks Rehabilitation Center
17.37
17.37
Features
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Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Quality
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This location is a comprehensive healthcare facility that offers a range of services, including physician care, physical therapy, mental health services, and rehabilitation. The staff is described as caring and loving, with some reviewers mentioning that they felt like they were receiving home health care while being there. The rehabilitation therapy is reported to be exceptional, with competent and genuinely caring nurses and doctors.One major issue that stands out is the inconsistent customer service. Some reviewers have reported difficulties in getting the phone answered, which may be a sign of an understaffed or inefficient operation. This issue detracts from the otherwise positive experience that many reviewers have reported.The facility appears to have a strong focus on accessibility, with wheelchair-accessible restrooms, parking lots, and entrances. This is a significant benefit for patients with mobility issues.The payment options are also convenient, with debit and credit cards accepted. However, it's worth noting that one reviewer mentioned that the case manager failed to explore alternative insurance options before discharging a patient.Overall, this location seems to offer high-quality services and a caring staff, but may benefit from addressing the customer service issues to provide a more seamless experience for patients.
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