Tampa Bay
Indian Rocks Heating & Cooling
14.42
14.42
Overview
Largo based second generation air conditioning and heating business serving Pinellas County over 44 years. Your satisfaction is 100% guaranteed, referrals on request
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
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Innovativeness
Overall
Quality
Pricing
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This company has been serving Pinellas County for over 44 years, providing reliable air conditioning and heating services. The business has a 3.7-star rating from third-party sources, which indicates a decent level of customer satisfaction. However, the company's responsiveness has been a concern for some customers, with a few reporting difficulty getting in touch with the office or experiencing long wait times.On a positive note, many customers have praised the company's technicians for their professionalism, knowledge, and courtesy. They have also appreciated the quick response times, with some customers receiving service within an hour of calling. The company's pricing is generally considered fair, with some customers noting that the cost of repairs or replacement parts was reasonable.In terms of quality, the company's work has been praised by some customers, with one reviewer noting that the technicians were able to diagnose and fix issues quickly and efficiently. However, a few customers have reported issues with the quality of the work, including one reviewer who claimed that the company reused old parts and overcharged for repairs.Overall, this company appears to be a solid choice for air conditioning and heating services, with a good reputation and a long history of serving the local community. However, customers should be aware of the potential for inconsistent responsiveness and quality of work.Despite the mixed reviews, the company has a number of positive features, including a wide range of services, competitive pricing, and a commitment to customer satisfaction. The company's online presence is also well-maintained, with a user-friendly website and active social media accounts.One potential issue that stands out is the company's use of high-pressure sales tactics, with one reviewer noting that the salesperson asked for a credit card number before even scheduling an appointment. This type of behavior can be off-putting for customers and may damage the company's reputation.In terms of innovativeness, the company appears to be relatively up-to-date with the latest technologies and techniques, with some reviewers noting that the technicians were knowledgeable and informed about the latest developments in the field. However, the company may benefit from investing in additional training and professional development to stay ahead of the curve.Overall, this company is a solid choice for air conditioning and heating services, with a good reputation, competitive pricing, and a commitment to customer satisfaction. However, customers should be aware of the potential for inconsistent responsiveness and quality of work.
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