This business location has been praised for its fast and friendly service, with many customers noting that they are in and out within a short period of time. The staff is described as being knowledgeable, helpful, and courteous, with some customers mentioning that they take the time to explain things in detail and provide recommendations. The prices are considered to be competitive, but some customers have noted that they can be a bit higher than other locations. The business has also been praised for its willingness to go above and beyond, with some customers mentioning that they have received excellent customer service and that the staff has helped them with issues that were not related to the oil change.However, there have been some negative reviews from customers who have experienced issues with their oil pans being broken during oil changes. The business has apologized and explained that the issue is due to the type of oil pan used in certain vehicles, but some customers have expressed frustration and disappointment with the service they received.It's worth noting that the business has a 4.6-star rating on third-party review sites, indicating that overall, customers are satisfied with the service they receive. However, the negative reviews do highlight some areas for improvement.