Tampa Bay
In Focus Eye Care
15.37
15.37
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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The overall business is decent, with some great strengths and one notable weakness. A good number of clients have consistently praised the quality of service, citing kind, knowledgeable, and professional staff, particularly Dr. Martinez. The eye exams are thorough, quick, and well-explained, and many clients have appreciated the doctors' willingness to answer questions and address concerns. The main issue, however, is with the lack of clear communication and professionalism shown by the business in a single case. A client reported difficulty in reaching the business to inform them of a late arrival, and their appointment was canceled due to this perceived tardiness. Unfortunately, the client felt the business lacked professionalism and was unable to rectify the situation. On the other hand, the business offers convenient features such as NFC mobile payments and a wheelchair-accessible entrance. The working hours are reasonable, with extended hours on weekdays and Saturday. Many clients have praised the efficient and quick appointments, with some even being able to get their glasses the same day. The location has a wide range of amenities, including a restroom and parking lot.The business seems to have a strong reputation, with an average rating of 4.9 from third-party ratings. However, this issue with communication and professionalism is a significant concern and may impact the business's overall quality and pricing.
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