Tampa Bay
Imperial Swan Hotel Of Lakeland
37.08
37.08
Overview
Simple quarters, some with whirlpool tubs, offering dining, plus meeting & conference space.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Quality
Overall
Pricing
Innovativeness
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This hotel has received numerous negative reviews from guests who have stayed here. Many have reported finding roaches, mold, and other forms of pests in their rooms. Guests have also complained about the cleanliness of the hotel, with some reporting finding dirty sheets, trash in the rooms, and a general feeling of filth. The hotel's staff has also been criticized for being unprofessional and unhelpful. One guest reported being locked out of their room due to a malfunctioning key card, and another guest reported having to wait over an hour to check in. The hotel's pool is often closed, and the elevators are frequently broken. Guests have also reported finding broken furniture and other maintenance issues in their rooms. Despite its potential, the hotel seems to be struggling with basic issues such as cleanliness and maintenance. Overall, it seems that this hotel is not a good choice for travelers.
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