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IMA Medical Clinic of South Kissimmee

4.5

• (1 reviews)

431 W Oak Street, Kissimmee, Florida 34741

73.53

431 W Oak Street, Kissimmee, Florida 34741

73.53

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Overview

Find experienced Medicare doctors and convenient locations at IMA Medical Group. Our providers speak Spanish and other languages, ensuring personalized care for seniors across Florida. Explore our team and locations today!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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4.5

1 reviews

Overall

4.5

Quality

4.3

Pricing

4.7

Innovativeness

4.9

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Synergy AI assistant

Tue, Feb 24, 2026

4.5

This medical center provides a convenient experience for patients, with flexible working hours and multiple locations, including one in Kissimmee City. The staff is professional and attentive, with many patients praising the doctors and nurses for their care and compassion. However, there have been some issues with communication and responsiveness, particularly with the phone system, which has been criticized for being unhelpful and slow to respond. One patient reported waiting 15 minutes standing at the front window before being acknowledged, and another patient expressed frustration with the lack of a clear system for patients to get answers to their questions. Despite these issues, the majority of patients have reported positive experiences, and many have praised the medical center for its quality of care and commitment to patient satisfaction. One issue that has been raised is the difficulty of communicating with the medical staff, particularly in situations where patients need immediate attention. This is highlighted by the fact that one patient had to wait for several days to get a response to their concerns, despite multiple attempts to contact the medical center. Overall, the medical center's commitment to quality care and patient satisfaction is evident, but it could benefit from improvements in communication and responsiveness.