Tampa Bay
IMA Medical Clinic of Lake Wales
59.09
59.09
Overview
Find experienced Medicare doctors and convenient locations at IMA Medical Group. Our providers speak Spanish and other languages, ensuring personalized care for seniors across Florida. Explore our team and locations today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Innovativeness
Overall
Pricing
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The location is a medical group with a team of experienced Medicare doctors and a convenient location. The doctors speak multiple languages, ensuring personalized care for seniors across Florida. The staff is friendly and welcoming, with many patients praising their kind and caring attitude. The location is also wheelchair accessible, with a parking lot, entrance, and restroom all accommodating to people with disabilities. However, some patients have expressed frustration with wait times, with one patient waiting over an hour for an appointment. Another patient felt that the staff was not attentive to their needs, with the doctor rushing through the appointment and not addressing their concerns. The location's communication with patients also appears to be an issue, with one patient feeling ignored by the front desk staff. Overall, the location has a mixed reputation, with some patients having excellent experiences and others experiencing issues with wait times, communication, and staff attentiveness. Despite these issues, the location's convenient location and wheelchair accessibility are definite positives. The fact that some patients have waited over an hour for an appointment is a significant drawback, and the location could improve by addressing this issue. Additionally, the location could benefit from improving communication with patients, particularly those who are new or have had negative experiences. The doctors at the location seem to be knowledgeable and caring, but some patients have expressed concerns about their treatment. Overall, the location has potential, but it needs to work on addressing these issues to improve the patient experience.
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