The nail salon has a mixed reputation. The staff seems to be knowledgeable in their work, with some clients raving about their services, particularly when it comes to eyelash extensions and nail polish designs. However, there are some instances of inconsistent quality, with some clients complaining about poorly done nails, lack of communication, and even rudeness from some staff members.One issue that stands out is the problem of cleanliness. Several clients have reported finding cockroaches in the salon, and there have been complaints about unsanitary conditions, such as used tools not being properly cleaned or sanitized.Another issue is the lack of professionalism from some staff members, including some who have been reported to be rude or dismissive towards clients.Despite these issues, the salon seems to have a good reputation when it comes to pricing, with many clients praising the reasonable prices for their services.The overall experience can be a mixed bag, depending on the staff member and the specific service. While some clients have had great experiences and return regularly, others have been left disappointed and frustrated.It's worth noting that the salon has made efforts to address some of these issues, with the owner responding to complaints and apologizing for any inconvenience caused. However, more needs to be done to ensure consistency in the quality of services and to maintain a clean and professional environment.