Tampa Bay
IGS Countertops
44.67
44.67
Overview
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Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wi-Fi
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Delivery
Onsite services
Small business
Checks
Gender-neutral restroom
Appointment required
In-store pickup
Assembly service
Service guarantee
Repair services
Installation service
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Overall
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The location is well-established with a high overall rating of 4.7, indicating a strong reputation among customers. The business is licensed and experienced in various aspects, including natural stone supply, marble supply, and countertop installation.The reviews are mostly positive, with customers praising the quality of the products, the professionalism of the staff, and the excellent customer service. Many customers have mentioned that their salesperson was knowledgeable, helpful, and friendly, which is essential in making informed decisions about countertop selection and installation.Some customers have also mentioned that the installation process was efficient, with minimal disruption to their daily lives. Additionally, several customers have appreciated the follow-up and after-sales support provided by the company, demonstrating their commitment to customer satisfaction.However, there are a few negative reviews that highlight potential issues with communication, planning, and execution. One customer reported difficulty in getting a response from the company after issues arose during the installation process, and another customer mentioned that the installation was delayed due to poor planning.The company seems to be proactive in addressing these concerns and has provided responses to these negative reviews, indicating their commitment to resolving issues and maintaining customer satisfaction.Overall, the location appears to have a strong track record of providing high-quality products and services, with a focus on customer satisfaction and satisfaction. However, there may be room for improvement in areas such as communication and planning to ensure that customers receive the best possible experience.Based on the available information, it appears that the location has a system in place to handle customer concerns and issues, but it may not be foolproof. It's essential for customers to be aware of this and to communicate clearly with the company if they experience any problems during the installation process.
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