IdentoGO

3.0

• (1 reviews)

13036 N Dale Mabry Highway, Tampa, Florida 33618

5.76

13036 N Dale Mabry Highway, Tampa, Florida 33618

5.76

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Overview

IdentoGO Centers provide convenient, professional environments for live scan (electronic) fingerprinting services, delivered by trained Enrollment Agents in the state of New Jersey

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.0

1 reviews

Overall

3.0

Quality

3.0

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Synergy AI assistant

Mon, Feb 23, 2026

3.0

The business location is operated by IdentoGO Centers, which provides convenient and professional environments for live scan (electronic) fingerprinting services. The center is wheelchair accessible, making it accessible to people with disabilities.Despite some issues with customer service, the majority of reviewers have had a positive experience with the staff, citing them as friendly, helpful, and efficient. However, some reviewers have reported encounters with a specific staff member who was described as rude, condescending, and unhelpful.The center has a limited schedule, with appointments available only on weekdays from 8:00 AM to 11:00 AM. This may cause inconvenience for those who need to schedule an appointment outside of these hours.One of the major issues reported by reviewers is the center's inability to honor scheduled appointments. Several reviewers have mentioned that they arrived for their scheduled appointment, only to find that the center was closed or that the staff was unable to assist them.Another issue is the inconsistent pricing. Some reviewers have reported being charged additional fees on top of the initial appointment fee, which they claim was not disclosed to them.Some reviewers have also reported issues with the center's equipment, including a system crash that resulted in lost data.Overall, the business location has received mixed reviews, with some reviewers praising the staff and services, while others have reported issues with customer service, scheduling, and pricing. However, one major issue is highlighted, that is the inconsistency of the staff's attitude and behavior. Some reviewers reported that they were treated with respect and professionalism, while others encountered staff members who were rude, condescending, and unhelpful. This inconsistency is a major concern and should be addressed by the management to ensure that all customers receive the same level of service.