Tampa Bay
IdentoGO
4.21
4.21
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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The location is easily accessible, with a wheelchair-accessible parking lot and entrance, making it convenient for people with mobility issues. The staff at the front desk is friendly and efficient, and some customers have reported quick turnaround times and professional personnel. However, the fingerprint collection service has received mixed reviews, with some customers experiencing long wait times, rudeness, and even mistakes with their prints. There seems to be a significant issue with understaffing, leading to frustration and wasted time for customers. One customer even had to wait over three hours for their appointment. Despite these issues, the location accepts credit cards for payments and has a partnership with IdentoGO, which suggests a decent level of service and convenience.
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