It seems that Ideal Image has a lot of issues with customer satisfaction and quality of service. The overall rating is low, and the quality of service is also not up to par. The pricing seems to be a problem as well, with many customers complaining about price increases and difficulties with refunds. The innovativeness of the company is also questionable, as it seems to be more focused on making money than on providing good service to its customers.Many customers have reported feeling ripped off and misled by the company, with some even calling it a scam. There are complaints about treatments not being effective, staff not being knowledgeable, and corporate offices not being responsive. Some customers have also reported being charged for services they did not receive, and being unable to get refunds.One issue that stands out is the company's tendency to breach contracts and agreements with its customers. Many customers have reported being promised one thing, only to have the company change its policies or deny them services they were promised.It's also worth noting that the company seems to have a lack of accountability and transparency, with some customers reporting being given the runaround or being told that their concerns would be looked into, only to be ignored. This lack of accountability has led to a lot of mistrust among customers, and has made it difficult for them to get help when they need it.Overall, it seems that Ideal Image has a lot of work to do in terms of improving its customer service and quality of service. Until then, it's best for potential customers to exercise caution and do their research before committing to any services.