The company Icon Management seems to have a lot of work to do in order to meet the expectations of their clients. They appear to have a lack of consistency in their services, with many clients expressing frustration with the quality of work they receive. Some clients have also reported issues with communication and responsiveness from the company.Many clients have reported receiving poor service from the company, including not receiving timely responses to their inquiries and having issues with late fees and interest charges. Some clients have also reported being treated rudely or dismissively by staff members.It's worth noting that there are some positive reviews of the company, but they are vastly outnumbered by the negative reviews. This suggests that the company has a lot of work to do in order to regain the trust of their clients.Overall, it seems that Icon Management is a company that is in need of significant improvement. They need to work on providing consistent and high-quality service to their clients, as well as improving their communication and responsiveness.One of the main issues that the company seems to have is with the staff. Many clients have reported having issues with staff members, including being treated rudely or dismissively. This suggests that the company may need to retrain their staff or replace some of them in order to improve the quality of service they provide.Another issue that the company seems to have is with their communication. Many clients have reported not receiving timely responses to their inquiries, which can be frustrating and confusing. This suggests that the company may need to improve their communication protocols in order to better serve their clients.In terms of pricing, the company seems to be inconsistent in their pricing structure. Some clients have reported being charged late fees and interest charges, which can be unfair and unexpected. This suggests that the company may need to rework their pricing structure in order to make it more fair and transparent.Finally, the company's innovativeness is lacking. Many clients have reported that the company does not seem to be willing to try new things or take risks, which can make their services seem stale and uninteresting. This suggests that the company may need to take a more innovative approach in order to stay ahead of the competition.Overall, it seems that Icon Management is a company that is in need of significant improvement. They need to work on providing consistent and high-quality service to their clients, as well as improving their communication and responsiveness. They also need to rework their pricing structure and take a more innovative approach in order to stay ahead of the competition.