Tampa Bay
Ice Cold Air Discount Auto Repair
16.60
16.60
Overview
Visit Ice Cold Air at 730 NE 5th St in Crystal River for trusted auto maintenance & repair. With 16 locations across Tampa, we're just a quick drive away!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
Identifies as veteran-owned
Identifies as veteran-owned
Oil change
Mechanic
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Pricing
Quality
Innovativeness
Overall
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Based on the numerous reviews, it's clear that Ice Cold Air is a well-established and reputable auto repair shop. The overall rating of 4.5 out of 5 stars suggests a high level of satisfaction among customers. The quality of work is consistently praised, with many customers expressing gratitude for the honest and professional service they received. The pricing is also deemed reasonable, with some customers noting that it's cheaper than what other shops would charge.
However, there are some concerns about the shop's ability to accurately diagnose issues, with one customer feeling that the staff may not have thoroughly investigated the problem before charging for repairs. Additionally, some customers have had issues with follow-up appointments and have felt that the shop was not transparent about the expected duration of repairs.
The shop's innovativeness is also worth noting, as they offer a wide range of services, including oil changes, brake repairs, and A/C installations. They also have a loyalty program in place, which rewards repeat customers with discounts and special offers.
Overall, Ice Cold Air appears to be a reliable and trustworthy auto repair shop, but it's essential for customers to be aware of the potential issues and to communicate their concerns clearly with the staff. With a little patience and understanding, customers can have a positive experience at this shop.
Some of the standout features of Ice Cold Air include:
* Highly trained and professional staff, including a veteran-owned business
* Wide range of services, including oil changes, brake repairs, and A/C installations
* Reasonable pricing and flexible payment options, including NFC mobile payments
* Friendly and knowledgeable staff, with a focus on customer satisfaction
* Convenient location, with on-site parking and wheelchair accessibility
On the other hand, some areas for improvement include:
* Potential for misdiagnoses or overcharging for repairs
* Issues with follow-up appointments and communication with customers
* Limited availability of some services, such as weekend hours
* Potential for delays in repairs, which can be frustrating for customers.
It's worth noting that the shop has made efforts to address customer concerns, with many reviewers praising the shop's willingness to listen and make things right. Overall, Ice Cold Air appears to be a solid choice for auto repair, but it's essential for customers to be aware of the potential issues and to communicate their concerns clearly with the staff.
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