The review of IAA auction house location in Hudson City is generally mixed, with several complaints about staff behavior and treatment of customers. While some reviewers praised the friendly staff and quick service, many others reported being spoken to rudely, having their property stolen, or being treated with disrespect. Several reviewers also mentioned issues with staff refusing to help the community, specifically with a lost dog on the premises. One reviewer mentioned a long wait time to pay for a car, while others had issues with damaged vehicles and problems with tow truck drivers. The pricing seems to be a strong point, with some reviewers mentioning that they have made significant money from auctions, but the overall experience seems to be marred by inconsistent service and poor treatment of customers. A notable issue is the repeated complaints about staff behavior, which suggests a need for improvement in this area.